Customer Service Executive

Job Scope:

• Handle customer enquiries and coordinate shipment bookings

• Arrange and monitor space bookings

• Liaise closely with Import/Export departments to ensure smooth job execution

• Prepare pre-alerts for all relevant stations before shipment arrival or departure

• Check shipment arrival and uplift details daily; update customers with relevant information

• Ensure all special handling requests from customers are fulfilled accurately

• Communicate effectively with all parties using diplomacy and negotiation skills

• Maintain proper filing systems and ensure good housekeeping

• Build and strengthen working relationships with both internal and external customers

• Other ad-hoc duties as assigned

Requirements:

• Minimum 2 years of experience in sea freight forwarding

• GCE ‘O’ Level qualification or higher

• Proficient in Microsoft Office applications

• Monday to Friday: 8:30am – 5:30pm, Saturdays: 8:30am – 12:30pm

• Location: Tampines

• Salary: up to $3500

• Able to start work immediate or on short notice

How to apply:

Please forward your resume in MS WORD FORMAT to jh@e-cruitteam.com.sg

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Sia Kah Hui (Jia Hui)

EA Reg ID: R1980770

EA Licence No.:19C9603

Apply Here