Regional Key Account Manager

• Manage and develop key MNC and regional accounts across ASEAN countries

• Build strong relationships with key customers and act as the main point of contact for account-related matters

• Identify opportunities to expand account scope across markets and countries through upselling and cross-selling

• Support onboarding and implementation of new regional accounts to ensure a smooth transition from proposal to operations

• Monitor customer performance against agreed KPIs and SLAs, and drive service improvement initiatives

• Conduct regular business reviews with customers to address performance gaps and identify opportunities for improvement

• Drive customer retention, renewal, and long-term account growth

• Work closely with Operations, IT, Finance, and other internal teams to resolve issues and deliver effective solutions

• Identify customer needs and provide recommendations to enhance service quality and strengthen partnerships

• Ad-hoc duties as assigned

Requirements:

• Min Degree in Business/Sales & Marketing

• Min 5 years experience in relevant experience

• Experience managing MNC or regional accounts across multiple markets will be preferred

• Working Location: Jurong East

• Working Hours: 5 days (Mon to Fri 830am - 530pm)

• Salary: Up to $13,000

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong Lin Lin

EA Reg ID: R1659675

EA Licence No.:19C9603